PDAgroup wishes you Merry Christmas and all the best in the coming New Year!

We'd like to let you know that PDAgroup offices will be closed on the following dates: 25-27th December 2024, 6th January 2025 and also 02-10th January 2025 (inventory period).
Last shipments will be sent out on 29th Dec 2024, and shipping of orders placed from that day until 10th Jan 2025 (including orders placed via www.24barcode.com) will resume on 13th Jan 2025.
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Your technology in good hands

Quick implementation of repairs

We have modern technical facilities and access to more than 130,000 spare parts, which allows us to efficiently and effectively perform any repair in a short period of time.

Replacement devices

We ensure the continuity of your business by offering replacement devices for the duration of the service.

Online orders

Convenient online ticketing system allows you to report a fault quickly and intuitively - we'll take care of the rest.

Choose a service that combines speed, reliability and comprehensive technology services!

AutoID equipment service

AutoID devices such as barcode scanners, mobile terminals and label printers are the foundation of efficient logistics, warehousing and manufacturing. Their reliability is key to ensuring operational continuity and a smooth supply chain.

Our company offers comprehensive service for AutoID devices, including repairs, maintenance and software updates. Our team consists of highly qualified specialists who are experienced in working with devices from many manufacturers, such as Zebra, Honeywell, Datalogic and Intermec. We use state-of-the-art diagnostic tools, enabling us to effectively repair devices on an electronic and mechanical level.

We act quickly to minimize the downtime of your company's equipment. We also offer component replacement and equipment calibration, ensuring optimal performance under demanding industrial conditions. Contact us for full service support.

Terminals

We provide repair and maintenance of computer terminals used in industrial and warehouse environments. Our services include diagnostics, component replacement and software upgrades.

Barcode/QR scanners

We offer repair of handheld, fixed and industrial scanners. We repair faults related to optics, electronics and software of scanners, restoring their full functionality.

Tablets

We specialise in servicing tablets used in business, including ruggedised devices. Our services include repairs to touch screens, batteries, communication ports and operating system updates.

Printers

  • Mobile Repair of compact printers used in the field, taking into account the specifics of battery power and wireless connectivity.
  • Desk Maintenance and repair of printers used in offices and point-of-sale, ensuring continuous operation in high print volume environments.
  • Industrial Servicing of printers designed for heavy use in harsh environments, including replacement of printing mechanisms and calibration of equipment.

Urządzenia RFI

We offer comprehensive services for RFID devices, from repair and maintenance of readers and antennas to software updates and configuration of RFID systems. We also provide services related to optimising the performance of RFID systems.

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Why is it worth choosing PDAserwis?

Experience and expertise

Our team consists of 50 qualified technicians who have years of experience in repairing AutoID equipment.

Quick response and short repair time

We realize how important time is in business, so we prioritize the speed and efficiency of the services provided.

Original spare parts

We use only original or certified spare parts, which ensures the reliability and longevity of repaired equipment.

Transparency and communication

We provide full information about the status of repairs and costs, which allows our customers to make informed decisions.

Service packages

We offer flexible service packages that are tailored to individual customer needs, increasing the effectiveness of our support.

Additional services

For the duration of the repair, we provide replacement equipment and allow online reporting and tracking of orders, which simplifies cooperation and minimizes inconvenience for the customer.

Choose speed and mobility

Our Mobile Service isn't just about repair - it's about comprehensive technology care that drives your business forward.

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Mobile Service - immediate technical support

In today's fast-paced business environment, every minute is at a premium. Downtime caused by equipment failures can lead to delays, financial losses and dissatisfied customers. Our Mobile Service is the ideal solution for companies that need immediate technical support without having to send equipment to an outside service center.

Our qualified specialists come directly to your company to take care of the proper functioning of the equipment on site. We service a wide range of equipment, including label printers, mobile terminals, barcode scanners and tablets. The mobility of our service allows us to respond quickly to requests, minimizing downtime and ensuring continuity of business operations.

During a service visit, we not only fix current malfunctions, but also perform full diagnostics and maintenance of the equipment. In this way, we prevent future problems, prolonging the life of the equipment and increasing its reliability.

How to order a mobile service?

  • Login/Register to the service portal
  • Fill out the application form by choosing the type of repair “Mobile Service”

FAQ: We clear up your doubts

What devices can be repaired at PDAserwis?

We specialize in repairing devices such as label printers, mobile terminals, barcode scanners, industrial tablets and other AutoID equipment.

Does PDAserwis offer on-site repairs??

Yes, we offer Mobile Service, which enables diagnostics and repair of equipment directly at the customer's premises.

How long does it take to service devices?

Repair time depends on the type of device and the fault, we try to reduce the lead time as much as possible.

Does PDAservice offer replacement devices?

Yes, you can use replacement equipment during the repair so that your company does not have to stop working.

How can I check the repair status of my device?

The status of the repair can be tracked online through our Service Portal, which allows you to monitor the progress of the work in real time.

You have not found answers to the questions you are interested in?